About this Episode

GUEST: Luann Nigara

What is the secret sauce to running a mature, profitable, award-winning design firm? Systems! There’s no getting around it. Kimberley and LuAnn Nigara discuss their fave topic: systems and procedures.

In this episode we learn:
– time blocking is critical to strategy and planning
– if the client doesn’t accept your value (as indicated by price) then they should not be able to benefit from your value (as evidenced by your skills)
– when a project goes awry it’s usually because something wasn’t communicated at the beginning
– establishing a commitment to core values will amplify your brand message