About this Episode

Business of Design and 30 of its awesome members travelled to North Carolina for High Point Market this week (April 2018). More than 100 designers sat in on a round table discussion that included a classic Kimberley moment, “You can watch a video on YouTube and learn how to give yourself a relaxing massage, or you can go to the Four Seasons and have Sven do it. These are two different experiences and only one leads to you wanting a cigarette afterwards.”

In this episode we learn:
– having an hourly fee and billing that fee are two different things
– if you don’t show the client the expensive item that will really make a difference in their house, they are not going to buy it
– when you raise your rates, it does not require a long-winded explanation